What can an MSME do if a bank wrongly rejects a priority sector loan application?

Question

I applied for a working capital loan for my small manufacturing unit under the priority sector lending category, but the bank rejected it without adequate reason. What can I do? What I am unsure about is the procedure — where the application goes, what it costs, and how long priority sector lending rejection matters usually take. A plain explanation of the steps, in order, would help more than a general answer.

MyVakeel Legal Desk · Accepted Answer

The law that applies to priority sector lending rejection here is RBI Master Directions on Priority Sector Lending 2020, MSMED Act 2006, Section 15 and RBI Ombudsman Scheme 2021. The detail below matters, because RBI Master Directions on Priority Sector Lending 2020 draws the line differently depending on what your documents show.

The RBI Master Directions on Priority Sector Lending 2020 require every scheduled commercial bank to lend a prescribed percentage of its adjusted net bank credit to priority sectors including micro, small and medium enterprises, and specify eligibility criteria that banks must apply consistently and transparently.

Banks are required under RBI's lending guidelines to communicate the reasons for rejection of a loan application in writing, and an arbitrary rejection without recorded reasons, especially for a scheme-eligible MSME borrower, is a recognised deficiency in service.

Section 15 of the Micro, Small and Medium Enterprises Development Act 2006 obliges buyers to pay MSME suppliers within stipulated timelines, and delayed receivables recognised under this framework can be cited as supporting evidence of genuine cash flow needs while appealing a loan rejection.

If the rejection appears inconsistent with the bank's own priority sector lending targets or eligibility norms, the MSME can escalate through the bank's internal grievance mechanism and then file a complaint under the RBI Ombudsman Scheme 2021 for deficiency in service by a regulated entity.

MSMEs registered under Udyam Registration also have access to specific government-backed credit guarantee schemes, and highlighting such eligibility while reapplying or appealing can strengthen the case for reconsideration.

What to do next: 1) Request the bank's rejection reasons in writing, citing the priority sector lending eligibility criteria you meet; 2) Gather financial statements, GST returns and Udyam registration details to support a reapplication or appeal; 3) Escalate to the bank's zonal or grievance redressal office if the initial rejection seems unjustified; 4) File a complaint under the RBI Ombudsman Scheme 2021 if the grievance remains unresolved.

If you are unsure whether your facts fall inside RBI Master Directions on Priority Sector Lending 2020, that is worth checking with an advocate before you commit to a route, because switching later costs time. You can post the details on the MyVakeel forum for a practising advocate to review, or book a paid consultation with a Bar Council verified lawyer in banking law.